Dr Free-ride, Sheril Kirshenbaum, and Isis the Scientist
SK – definition of civility at your site – if you want children to feel welcome, for example. You have to set the tone. Some topics seem more important to be civil about.
F-r - politeness or is it being a decent human – in philosophical circles someone may rip your heart out and jump on it in perfectly polite language – so it’s not just being polite. It’s more like taking each other seriously, assuming good faith, considering others feelings. Hard to engage when you don’t feel welcome.*
Hard to engage when you don’t feel welcome – language ( profane, technical, religious), composition of the community, am I being dismissed out of hand.
But respect doesn’t eliminate disagreement or hurt. Fundamental disagreements may surface, speaking up about experience may make you feel worse. Sometimes modeling good behavior is tedious – respect your own limits and interests – sometimes you just have to sit out of some
I - @sshats aren’t useful
Call to civility has been used to suppress/repress minority groups.
She likes definition: personal attacks, rudeness, aggression or other behaviors aimed at disrupting a community’s goals that lead to unproductive stress disorder and conflicts.
q to the audience – what stands out to you as uncivil?
difference between using naughty words within discussion vs. making a personal attack
audience – they work in Congo and civility is used as a tool of white oppression
Chafee from Duke wrote a book about the civil rights movement and about how civility was used as a tool of oppression
q: how do you control – can you control civility on your site, and what effect does that have on the discussion on the blog. F-r says she moderates all of her comments and she also sets the tone – she doesn’t seem to get the really serious trolls. Need to show your presence
S-k can’t be online all the time and there’s been a problem with commenters fighting each other and legal language ensuing.
I has some self policing among her commenters. She will ban someone who threatens physical violence.
q: what about ignoring them?
a: silence sometimes becomes assent and if you leave something unaddressed, it will scare other commenters away
q: we’ve been talking about commenters, what about blogger civility to civility
a: we conflate incivility with heated discussion.
q: if you meet each other f2f will you be more civil online
q: in the UK extremely tricky libel situation. Bloggers set policies – this is my house don’t pee on the carpet
“recreational outrage”, intimacy and distance
see the terrible bargain series of posts (here, I think) – how you can’t say things that need to be said in person because of social structures.
what if you’re not the person who can set the policies for the space? If you can’t set the policy about who can pee on the carpet. – there was then an extended discussion of the value of policies and whether they promote civil discussion or whether they are exclusionary **
from the audience – need a group of people who buy into a set of collective norms that work in that environment
* how much of SH’s comments on the OSTP blog prevented others from participating?
** there is research that shows that policies are helpful in creating successful communities – see Preece.